1) Reservations:
We only accept reservations via internet. Telephone reservations are not permitted. The reservation becomes valid upon our confirmation.
Please send us your private transfer request form after you have filled it out. We will then send you an offer. Should you agree to our offer, please send us your acceptance.
This will then be considered to be a reservation.
Once we confirm your reservation within 48 hours, it becomes a binding transfer purchase order.
Please specify the ages of your children when booking so that we may provide all necessary child safety seats.
All children and babies must have their own seats in the vehicle and are counted as full passengers.
2) Meeting point:
A driver will be waiting for you in the arrivals area of Salzburg Airport with your name printed on a sign. We will bring you door-to-door as long as your destination is located on a normally accessible road. We will collect you from the same destination.
3) Payment:
We only accept cash payments made to the driver. Payment is due upon arrival at your destination. Prices for private transfers are based on the offer.
4) Delayed flights:
Should your flight arrive late, we will still take you to your scheduled destination as long as your flight lands at Salzburg Airport no later than 11:00 p.m. The transfer contract becomes null and void if your flight arrives later than 11:00 p.m. Transport back to Salzburg Airport remains unaffected.
5) Collection times:
We will inform you of the collection time for transportation back to Salzburg Airport upon your arrival. We will make every effort to select a collection time 1.5 to 3 hours prior to your flight’s scheduled departure time. Please allow for longer travel times on Saturdays.
6) Cancellations:
Cancellations are possible up to 48 hours prior to the scheduled reservation without penalty.Should cancellation occur less than 48 hours before the scheduled reservation, we will charge the full amount established in the contract./span>
7) Vehicles:
Alcohol and smoking are not permitted in any of our vehicles. We reserve the right to refuse transport service to any intoxicated passengers without reimbursement of costs.
8) Liability:
We only assume liability for individuals and luggage within the framework of the existing insurance agreement or if it can be proven that Ski Transfer Salzburg is at fault. We do not assume liability for delays due to traffic congestion, inclement weather or accidents. We reserve the right to cancel any transportation service due to road blockages or traffic hazards (e.g. avalanche danger or mudslides) affecting the transfer route without compensation or claims.
9) Travel insurance:
We recommend purchasing travel insurance in your country of residence before traveling.
10) Jurisdiction is the city of Salzburg.